Frequently Asked Questions
The processing time typically takes 2 to 4 weeks, depending on the helper’s availability, documentation, and approval from MOM. We’ll guide you through every step to make it as fast and smooth as possible.
Yes, absolutely. We arrange video or in-person interviews, so you can speak directly with the helper, ask questions, and ensure a good fit before confirming.
Our helpers are experienced in various tasks such as childcare, elderly care, cooking, cleaning, and general household chores. We will match you with someone who meets your specific needs.
We offer replacement services within a specified period if the match isn’t successful. Our team will assist you in finding a more suitable helper at no extra charge (terms apply).
Yes, we are a fully licensed maid agency under MOM. We follow all regulations strictly to ensure ethical hiring practices and your peace of mind.
Ask Us Anything! We Want To Help
Address
808 French Road 200808
enquiriesemeraldmaidagency@gmail.com
Phone
+65 8621 8118
